Revolutionizing Carpal Tunnel Treatment: Dr. Eric Balaguer and the Seg-WAY Endoscopic Release System
- Bloom Magazine
- May 29
- 4 min read
In a recent interview with Dr. Eric J. Balaguer, his commitment to advancing patient care and supporting injured workers' recovery became clear. Using the cutting-edge Seg-WAY endoscopic release system, Dr. Balaguer offers a minimally invasive approach to carpal tunnel surgery that ensures faster recovery times, improved outcomes, and a quicker return to work for injured employees.

"At the heart of my practice is helping patients regain their quality of life as efficiently as possible," Dr. Balaguer shares. "The Seg-WAY system allows us to perform carpal tunnel surgery in a way that minimizes downtime, enabling injured workers to return to their jobs and lives sooner."
One of the most significant advancements in carpal tunnel treatment is the ability to perform the Seg-WAY procedure in an office setting. This innovation, introduced by the Seg-WAY system three years ago, has transformed how carpal tunnel release is conducted. By using a fully disposable system and a tablet for visualization, the procedure is not only safer but also more accessible and cost-effective.
Dr. Balaguer has already performed many of these procedures in his office, and the results have been outstanding. "Being able to treat patients in the office decreases costs significantly and makes the entire process much easier for them," he explains. "Patients appreciate the convenience and comfort of not having to go to a surgical center while still receiving high-quality care."
This improvement ensures that injured workers can quickly and safely return to their normal activities without unnecessary delays or complications, aligning perfectly with the goals of workers' compensation stakeholders.
The benefits of the Seg-WAY system extend beyond its minimally invasive technique and in-office capabilities. Unlike traditional open surgery, which may require extended recovery times and multiple appointments, the Seg-WAY procedure is designed for efficiency. "We can often see patients returning to light office work in just a few days, with full-duty work possible in as little as two weeks," Dr. Balaguer explains.
Dr. Balaguer’s expertise, coupled with the advanced Seg-WAY system, delivers consistently successful results. "Over 90% of workers treated with this method return to work within two weeks, and only a small percentage require additional therapy," he notes.
This high success rate not only benefits injured workers but also reduces overall workers' compensation costs for employers. By minimizing the need for long-term care and reducing the risk of complications, the Seg-WAY system represents a cost-effective solution for treating workplace injuries.
Dr. Balaguer's approach emphasizes seamless communication with employers, adjusters, and case managers throughout the treatment process. "We keep all parties informed at every step, from diagnosis to post-surgical recovery plans," he says.

To ensure accessibility, Dr. Balaguer’s practice offers expedited evaluations and scheduling for injured workers. "We understand the importance of getting employees back to work as quickly as possible, which is why we prioritize early intervention and prompt treatment," he explains.
Recognizing the challenges faced by injured workers, Dr. Balaguer strives to make the surgical process as stress-free as possible. "Our goal is to create an environment where patients feel supported and at ease," he shares. The Seg-WAY system’s minimally invasive nature also means patients can drive themselves to and from appointments and enjoy a quicker return to normal activities.
Dr. Eric Balaguer is a board-certified hand and upper extremity surgeon with extensive training in microvascular surgery, nerve repairs, and sports medicine. Based in South Florida, he specializes in treating conditions of the hand, wrist, and elbow, with a focus on advanced, minimally invasive procedures like the Seg-WAY endoscopic release system.
Beyond his clinical expertise, Dr. Balaguer is deeply committed to his community, offering educational seminars and working closely with employers to enhance workplace safety and injury management.
In 2024, Dr. Balaguer was honored with the Best Doctor in Workers’ Compensation Award. This highly regarded award is determined by employers, adjusters, and carriers, making it a significant recognition of his expertise and dedication to helping injured workers. This award reflects the trust and respect Dr. Balaguer has earned within the workers’ compensation community and highlights his commitment to delivering exceptional care for injured employees.
For employers, the Seg-WAY system provides a solution that prioritizes both employee health and workplace productivity. "By helping employees recover quickly and safely, we create a win-win scenario for everyone involved," Dr. Balaguer says.
Dr. Balaguer’s innovative use of the Seg-WAY endoscopic release system sets new standards for treating carpal tunnel syndrome, ensuring injured workers receive the best care possible while minimizing downtime and costs.
Employers interested in learning more about Dr. Balaguer’s approach or scheduling an in-service session are encouraged to reach out to his office. With a focus on faster recovery, cost savings, and superior outcomes, Dr. Balaguer is a trusted partner in workers’ compensation care.

TO SCHEDULE A PATIENT WITH DR. BALAGUER, YOU CAN CONTACT HIS DEDICATED WORKERS’ COMPENSATION TEAM:
Workers' Compensation Contact Information:
WC Coordinator: Gio Emeric
Phone: 305-426-4263
Fax: 305-602-8225
Email: scheduling@balaguerhand.com
Dr. Eric Balaguer’s innovative approach, including his use of the Seg-WAY system in an office setting, ensures faster recovery, improved outcomes, and greater convenience for injured workers. Employers and workers’ compensation professionals can trust Dr. Balaguer to provide exceptional care and efficient solutions for workplace injuries.
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