Inside OrthoMiami: A Conversation with Business Manager Claire Ceballos

Bloom Magazine had the privilege of speaking with Claire Ceballos, Business Manager of OrthoMiami, to learn how the practice is setting a high standard in helping injured workers recover and return to their jobs safely. Known for its patient-first approach and commitment to quality care, OrthoMiami continues to earn the trust of employers, adjusters, and case managers alike.

Bloom Magazine: OrthoMiami is a leader in patient care, and many employers trust the practice for its dedication to helping injured workers. How does OrthoMiami approach caring for injured workers?

Claire Ceballos: At OrthoMiami, we follow a patient-first approach that ensures injured workers receive the best possible care. Our doctors prioritize early diagnosis, minimally invasive treatments, and personalized recovery plans. We focus on getting workers back to their jobs safely and efficiently, while our administrative team ensures the entire process is smooth for everyone involved.

Bloom Magazine: How does OrthoMiami handle the paperwork and communication that comes with workers’ compensation?

Claire Ceballos: We take pride in being efficient and reliable. Our dedicated Workers’ Compensation Department ensures all necessary forms, such as the DWC-25, are completed accurately and submitted within 24 to 48 hours. This quick turnaround minimizes delays. We also prioritize clear communication with adjusters, case managers, and employers to keep everyone aligned and focused on the worker’s recovery.

Bloom Magazine: What steps do the doctors at OrthoMiami take to ensure injured workers receive the best care?

Claire Ceballos: Our doctors are committed to providing exceptional care. They begin with a thorough evaluation to identify the root cause of the injury. From there, they use minimally invasive techniques whenever possible to promote faster recovery and minimize downtime. Every treatment plan is tailored to the specific needs of the injured worker, ensuring they receive the care that’s right for them.

Bloom Magazine: Can you tell us more about the doctors at OrthoMiami?

Claire Ceballos: Absolutely! Our team of specialists is truly exceptional:

• Dr. Cesar E. Ceballos, MD, FAAOS: Founder of OrthoMiami, specializing in sports medicine and arthroscopy, focusing on injuries to the shoulder, elbow, and knee.

• Dr. Pieter J. Hommen, MD, FAAOS: An expert in joint preservation and cartilage repair for shoulder, hip, and knee injuries.

• Dr. Rafael A. Sanchez, MD: Highly skilled in knee and shoulder arthroscopy, as well as shoulder replacement and fracture care.

• Dr. Yoav Zvi, MD: Specializes in hip and knee joint replacements using advanced, minimally invasive techniques.

• Dr. Yohandy Fuentes, DPM: A trusted expert in foot and ankle surgery, with a focus on reconstructive procedures and sports medicine.

Bloom Magazine: Does OrthoMiami have a dedicated workers’ compensation team?

Claire Ceballos: Yes, we have a dedicated Workers’ Compensation Department. They ensure all paperwork is handled efficiently, communicate clearly with employers and case managers, and deliver exceptional care. Employers and case managers can reach out to us at workcomp@orthomiami.com

Bloom Magazine: Thank you, Claire, for taking the time to share how OrthoMiami prioritizes the care of injured workers and the importance of maintaining open communication with all the parties involved in their care.

Claire Ceballos: Thank you! At OrthoMiami, we’re dedicated to making sure injured workers receive the care and support they need to recover and return to work. Open communication and teamwork are key, and we’re proud to be part of that process every day.