Cindy Laugesen: Senior Paralegal at Butts and Johnson

Meet Cindy Laugesen, a senior paralegal at the Law Offices of Butts and Johnson, who plays a crucial role in assisting attorneys Brett and Todd Johnson. With her unwavering dedication and compassion, Cindy strives to help injured workers navigate the complexities of the workers' compensation landscape. Over the years, she has honed her expertise, finding fulfillment in making a tangible difference in the lives of her clients. Through her commitment to work-life balance and her passion for empowering others, Cindy stands as a shining example in the workers' compensation community.

Cindy’s responsibilities include filing court documents, managing correspondence, scheduling evaluations, and coordinating client appointments. The most rewarding aspect of her job is making a tangible difference in the lives of injured workers. Whether it’s getting their treatments authorized, restoring their benefits, or simply lending a sympathetic ear, Cindy strives to alleviate their stress and bring some peace into their lives.

Cindy's journey into the workers' compensation industry began after her honorable discharge from the US Army in 2001, where she served as a court reporter. Eager to continue in the legal field, she joined the Law Offices of Butts and Johnson without much knowledge of workers' compensation laws. Over the years, her passion for the job has grown, fueled by the countless clients she has helped and the meaningful impact she has made in their lives.

For Cindy, the key to success in her role lies in her ability to empathize with her clients. When a client reaches out in a panic, she takes pride in providing prompt and reassuring answers to their questions. Her focus on easing their concerns allows them to concentrate on their recovery without unnecessary stress. Cindy's goal is to ensure her clients feel confident that their case is in capable hands.

Cindy acknowledges the challenges in the workers' compensation industry, such as the departure of doctors due to the complexities of dealing with certain insurance companies. She works diligently to navigate these obstacles and ensure her clients receive timely medical evaluations to advance their cases. To stay updated with the latest trends and developments in the industry, Cindy attends webinars from various sources and benefits from her close working relationship with her experienced attorneys.

Among the many memorable experiences in Cindy’s career, one stands out as a testament to the appreciation clients have for the firm's work. A grateful client coordinated with her to create a painted replica of her attorney's hiking trip. The gesture touched Cindy deeply, reminding her of the profound impact her team's work can have on the lives of their clients.