As the Risk Manager for the City of Altamonte Springs, Traci Krewson has dedicated the past seven years to safeguarding her community. With a career in the industry spanning 24 years, Traci’s expertise and passion for proactive risk management have made her a trusted resource and leader.

Frances Clinton, a Nurse Case Manager at Performance Driven Case Management (PDCM), has spent nearly 30 years navigating the intricate world of workers' compensation. Born in Puerto Rico, Frances’s journey into the field was serendipitous yet life-changing, sparked by the encouragement of a close friend during her time at a trauma hospital.

Cristina Armstrong is a woman of many talents, wearing multiple hats as both a Workers’ Compensation Claims Adjuster with Sedgwick and the Communications Director for the Sarasota Bradenton Claims Association. From ensuring injured workers receive the care they need to managing marketing and communications for her association, Cristina thrives in roles that demand empathy, problem-solving, and leadership.

Brook Washington, a 30-year-old mom and Claims Examiner at Sedgwick Claims Management, is a shining example of resilience and determination. Balancing work, personal life, and social commitments, Brook has carved a fulfilling career in workers’ compensation, a field she never initially considered.

Bria Taylor is a seasoned insurance professional with over 14 years of experience in the risk and claims insurance industry. Currently serving as a Workers’ Compensation Risk Manager for Hyatt, one of the largest hospitality companies in the world, Bria is known for her creativity, passion, and honesty in her work.

Lisa Shoaff is a woman of many titles: wife, mother to three, grandmother to two, and Claims Supervisor at CCMSI. With 14 years of experience in the workers' compensation industry, Lisa leads a team of four lost time adjusters and three trainees, embodying leadership with empathy, patience, and a love for mentorship.

Sharmeka Hinsey, a dynamic professional in client relations and business development at Field Case Managers (FCM), brings a blend of compassion, dedication, and expertise to her role. Originally from the Bahamas, Sharmeka is not only a committed professional but also a proud mother, grandmother, and lover of cooking, dancing, and spending quality time with her family. Her vibrant personality and passion for her work shine through in everything she does.

For Mayra Cortes, wearing multiple hats isn’t something she simply balances—it’s something she embraces with purpose. As a Program Manager for the State of Florida, a mother, a ministry leader, and a mentor, Mayra moves through life with intentionality and heart. Her days are full, but her spirit remains grounded in something deeper: service.

When people think about workers’ compensation, “wellness” isn’t always the first word that comes to mind. But after more than a decade in this industry—and now serving as President of Workers’ Compensation Ancillary Services—I’ve come to realize that wellness, both personal and professional, is at the center of everything we do. That’s why Medical Management Services sits at the heart of workers’ compensation.

Ask Debbie Goodridge how many hats she wears, and she’ll tell you—too many to count. But that’s exactly what makes her shine. With every...

Bloom Magazine proudly spotlights Michele Kirkland, a seasoned insurance professional whose remarkable 37-year career is a testament to dedication, resilience, and compassion.

BLOOM Magazine had the privilege of sitting down with Sharee Tumbling, a Partner at Moore, Ingram, Johnson & Steele, where she leads the Litigation Department with a focus on workers’ compensation and general liability defense.

BLOOM Magazine had the pleasure of sitting down with Kermisha Stringer, a Certified Rehabilitation Counselor and current Business Development Liaison at Collage Rehabilitation Partners.

Bloom Magazine loves to shine the spotlight on people in our industry who go above and beyond. In this People to Know feature, we’re highlighting Sunji Salazar, a seasoned Physician Relationship Manager at Surgery Partners, whose work behind the scenes is making a real impact in healthcare.

We had the privilege of speaking with Laticia Richter, a Workers' Compensation Specialist II in the Subrogation Unit at PGCS Claim Services. As both a Workers’ Compensation (WC) Adjuster and a Subrogation Adjuster, Laticia brings a unique dual perspective to her work, supporting injured workers while advocating for her clients’ recoveries.

We had the privilege of speaking with Michelle Repman-Pifer, President and CEO of Presque Isle Rehabilitation Services, LLC. With nearly three decades of experience in the workers' compensation industry, Michelle is passionate about transforming the case management model to ensure positive outcomes for injured workers.

We had the privilege of connecting with Jonica Najarian, a Senior Claims Specialist at Zurich North America, where she continues to grow her impact in the workers’ compensation space. With eight years of experience under her belt, Jonica brings compassion, strategy, and resilience to every claim she touches—all while actively pursuing her master’s degree to elevate her expertise even further.

Tim English didn’t set out to become a workers' compensation attorney. In fact, his original dream was to become a sports agent.

We had the privilege of speaking with Jenn Ryan, Director of Operations, Client & Provider Relations at Read Reports Medical Review Services. Jenn Ryan leads with compassion and expertise at Read Reports Medical Review Services, a women-owned company that specializes in scheduling Independent Medical Examinations (IMEs) nationwide across all specialties and jurisdictions.

We had the privilege of speaking with Nicole Gainey, Account Manager at Corvel. With a deep-rooted connection to the workers’ compensation industry, Nicole shares her journey, insights, and the motivation that drives her every day.